Frequently Asked Questions
Everything you need to know about buying and selling luxury home furnishings.
How do you verify the quality of your consignment pieces?
Every item undergoes a rigorous multi-point inspection by our curation team to ensure structural integrity and aesthetic excellence. We only accept high-end brands and designer pieces that meet our 'like-new' or 'excellent' condition standards.
What are your delivery and shipping options for furniture?
We offer white-glove delivery services for local customers and use specialized freight carriers for long-distance shipping. All furniture is professionally padded and secured to ensure it arrives at your home in pristine condition.
What is your return policy for pre-owned items?
Due to the unique nature of consignment, all sales are final. We provide high-resolution photography and detailed condition reports for every item to help you make an informed decision before purchasing.
Can I see the items in person before purchasing?
Yes, our showroom is open to the public during business hours. We encourage local customers to visit us to experience the quality and scale of our inventory firsthand.
How do I consign my own luxury furniture with you?
Consigning is simple: submit photos of your items through our online portal. Once approved, we handle the marketing, photography, and sales process, providing you with a percentage of the final sale price.
Are the prices negotiable?
Our prices are strategically set based on brand value and market demand. However, items that have been in our inventory for over 30 days may be subject to scheduled markdowns as part of our rotation policy.